ONLINE ORDERING

DEAR CUSTOMERS

WE AIM TO PROVIDE A GOOD SERVICE TO PROVIDE YOU WITH YOUR FLOUR PLEASE NOTE WE ARE A VERY SMALL TEAM MEETING THE NEEDS OF NOT ONLY OUR 21 TRADE CUSTOMERS EACH WEEK BUT ALSO OPENING TO THE PUBLIC.

PLEASE EXPECT PROCESSING ON YOUR ONLINE ORDER TO TAKE 7 TO 10 WORKING DAYS FROM WHEN THE ORDER IS RECIEVED . YOU WILL RECEIVE A ORDER COMPLETED MESSAGE ONCE YOUR PARCEL HAS BEEN DISPATCHED.

SHOULD YOUR PARCEL NOT ARRIVE AND WHEN TRACKED BY US STATES DELIVERED YOU WILL BE GIVEN YOUR CONSIGNMENT NUMBER AND ASKED TO CONTACT THE COURIER….THIS IS NOT US GIVING A BAD CUSTOMER SERVICE, IF THE TRACKING STATES DELIVERED WE HAVE TO GO BY THAT INFORMATION, WHILST IN LOCK DOWN I AM SURE YOU CAN APPRECIATE YOU HAVE MORE FREE TIME ON YOUR HANDS THAN I DO, IN SOME CASES IT IS BECAUSE I HAVE IMPUTED THE INCORRECT ADDRESS FOR THIS I APOLOGISE BUT I AM ONLY HUMAN AND DO MAKE MISTAKES!!

WISHING YOU ALL WELL IN THESE UNCERTAIN TIMES

2 Comments on “ONLINE ORDERING”

  1. When will I be able to order online white bread flour and spelt flour – I understand why you have challenges at the moment – keep safe

    Frances Allen

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